Shipping & Returns
Shipping Policy
Processing Time:
New subscribers:
All orders processed between the 1st and the 15th of the month will be shipped on or before the 1st of the following month.
All orders processed after the 16th and before the end of the month will be delivered on or before the 15th of the following month.
Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods & Rates:
We offer standard, priority, and express shipping via USPS and UPS. Shipping rates are calculated at checkout based on your location and selected method.
Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information.
Delays:
We are not responsible for shipping delays caused by carriers, weather, or incorrect address information. Please ensure your shipping details are accurate before placing your order.
Return & Exchange Policy
Due to the nature of our herbal products, all sales are final for sanitary and safety reasons.
Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at blackmagicherbco@gmail.com with your order number and a photo of the issue. We’ll gladly offer a replacement or store credit.
Cancellations:
Orders canceled will stop billing the 1st of the month 30 days after cancellation