Shipping & Returns
Shipping Policy
Processing Time:
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New subscribers:
All orders processed between the 1st and the 15th of the month will be shipped on or before the 1st of the following month.
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All orders processed after the 16th and before the end of the month will be delivered on or before the 15th of the following month.
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Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods & Rates:
We offer standard, priority, and express shipping via USPS and UPS. Shipping rates are calculated at checkout based on your location and selected method.
Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information.
Delays:
We are not responsible for shipping delays caused by carriers, weather, or incorrect address information. Please ensure your shipping details are accurate before placing your order.
Return & Exchange Policy
Due to the nature of our herbal products, all sales are final for sanitary and safety reasons.
Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at blackmagicherbco@gmail.com with your order number and a photo of the issue. We’ll gladly offer a replacement or store credit.
Cancellations:
Orders canceled will stop billing the 1st of the month 30 days after cancellation